FAQs

A.

Dear neighbors, friends, and customers,

In response to COVID-19, We've been taking advice from public health experts and monitoring developments. Here's what we're doing to keep you safe.

We're cleaning our store more often in our working stations and customer lobby. Using 99 percent Isopropyl Alcohol which is over the 70% minimum suggested by the CDC and we are wearing gloves as additional protection measures. All mobile devices (cell phones), tablets, computers, and gaming consoles will be sprayed with the 99% isoprophyl alcohol solution upon drop off, on our workstation, and upon pickup. In the coming days will have a antibacterial station available with every customer interaction. We encourage that you come to our location alone with your device to minimize exposure.

STARTING 3/24/2020 until further notice

Our NEW HOURS OF OPERATION are:
Monday - Friday:  8:00 AM - 4:00 PM
Saturday : CLOSED
Sunday : CLOSED

We also intend to stay open unless Local or Federal Government or Property Management instructed otherwise.

All inquiries, drop offs, pick ups or consultations will require an appointment for a visit to our location.  No MORE than three (3) people will be allowed in a group.   However, we do encourage you come alone for your needs. The front door will be locked until you arrive for your scheduled appointment to minimize capacity in our building.  All appointments can be scheduled by contacting us at 318-562-3090, by clicking the appointment tab on the top of our website, or you can click on the following link.

https://bitspcrepair.repairshopr.com/bookings

We understand the impact this has caused in our community and we are all in this together. At this time and until further notice we are offering 20 percent off our services to anyone who's been impacted by this who might be temporarily out of their jobs. This includes Service Industry,Government,and Medical employees. We hope this little gesture can help with the possible financial strain that we all face.

Thanks for being a loyal customer and please contact us if we can help in any way.

https://www.cdc.gov/coron…/2019-ncov/prepare/prevention.html

A.

We will fill this page with our common FAQ shortly!